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Careers at SharperLending LLC

 

 

IT Support Specialist

Summary:
Our Technical Support Department is seeking someone to join our team and assist our national mortgage/appraisal industry clients.  This position answers phone calls and emails from a variety of clients, monitors/maintains server integrity, troubleshoots client issues with in-house web-based software as well as provides computer desktop support for co-workers and external clients.

Requirements:
The successful candidate will possess the qualities of great customer service/telephone skills, excellent verbal and written skills, keen attention to detail, have 1+ years of Windows/Mac telephone technical support, and have a strong ability to troubleshoot system and network issues.  Knowledge of the Mortgage/Appraisal industry and the details of processing loan applications is a plus.

Position is weekdays, full time, rotating an after hours on-call phone.  Shift may be early (6 AM) or later (ending 5 PM) as needed. This is NOT a call center. The position offers growth potential to other areas of our company.

SharperLending employees enjoy a relaxed work atmosphere and a generous benefit package consisting of competitive pay, comprehensive employer provided medical, dental and vision coverage with Flexible Spending and Dependent Care options, both a traditional and Roth 401K plan, and AFLAC/Colonial supplemental insurance policies, as well as employer-paid life insurance and long term disability coverage. We offer both paid vacation and paid sick time.

To Apply:
Send a cover letter and resume to careers@sharperlending.com indicating your interest, availability, and salary requirements.

We drug test and background/credit check so our customers will know their information is in secure hands.

Resumes will be accepted until filled.