IT Support Specialist
Our Technical Support Department is seeking someone to join our team and assist our national mortgage/appraisal industry clients. This position answers phone calls and emails from a variety of clients, monitors/maintains server integrity, troubleshoots client issues with in-house web-based software as well as provides computer desktop support for co-workers and external clients.
The successful candidate will possess the qualities of great customer service/telephone skills, excellent verbal and written skills, keen attention to detail, have 1+ years of Windows/Mac telephone technical support, and have a strong ability to troubleshoot system and network issues. Knowledge of the Mortgage/Appraisal industry and the details of processing loan applications is a plus.
Position is weekdays, full time, rotating an after hours on-call phone. Shift may be early () or later (ending ) as needed. This is NOT a call center. The position offers growth potential to other areas of our company.
SharperLending employees enjoy a relaxed work atmosphere and a generous benefit package consisting of competitive pay, comprehensive employer provided medical, dental and vision coverage with Flexible Spending and Dependent Care options, both a traditional and Roth 401K plan, and AFLAC/Colonial supplemental insurance policies, as well as employer-paid life insurance and long term disability coverage. We offer both paid vacation and paid sick time.
Send a cover letter and resume to firstname.lastname@example.org indicating your interest, availability, and salary requirements.
We drug test and background/credit check so our customers will know their information is in secure hands.
Resumes will be accepted until filled.